France

Standard Shipping: 3-5 business days after shipment, by stamped envelope or Colissimo, Monday to Friday.

Express Shipping: 1 business day after shipment by Chronopost, Monday to Saturday.

Rest of the World

Delivengo: 5-20 business days after shipment, without signature, Monday to Friday.

Colissimo: 5-7 business days after shipment, with signature, Monday to Friday.

Express Shipping: 3-5 business days after shipment by DHL/UPS/FEDEX, Monday to Saturday.

For all options, delivery times start as soon as you receive our shipping confirmation email.

Shipments generally take 1 to 7 business days, except for Delivengo where delivery times can be longer. It is important to note that, although we strive to ship your order as quickly as possible, we cannot control any delays that may be caused by postal services. We thank you for your understanding in case of any extended delivery times beyond our control.

We deliver in France and internationally.

All your orders are prepared each morning in the heart of Paris, in the artists' district of Saint-Germain des Prés.

We take special care to pack your perfumes with precision and delicacy, as if to prolong this dream of travel. We have chosen to do it ourselves to best meet your expectations, urgencies, loyalty, and unique desires.

Because humanity remains human and perfume remains an emotional matter.

As long as your order has not been shipped, you have the possibility to change your delivery address. Please contact us by email at contact@unenuitnomade.com specifying your order number, name and surname and the new desired address. We commit to respond within 48 hours on business days.

As long as your order has not been shipped, you have the possibility to modify or cancel your order. Please contact us by email at contact@unenuitnomade.com specifying your order number, name and surname and the changes you wish to make. We commit to respond within 48 hours on business days.

You can track the status of your order using this link. Make sure you have your order number, which is indicated in the order confirmation email. If you have not received your confirmation email, do not hesitate to contact us by email at contact@unenuitnomade.com providing your name and address. We commit to respond within 48 hours on business days.

During the delivery of your order, it may happen that the carrier marks your package as 'delivered', while you have not yet received it. This situation can result from a temporary problem in the delivery: for example, your package may have been received by a neighbor or delivered to a mailbox close to yours. If, after checking, you are certain that no one has received your package on your behalf, please contact us at the following email address: contact@unenuitnomade.com. We commit to respond within 48 hours on business days.

If you are not available to receive your order at the time of delivery, several scenarios are possible, given that we require a signature for receipt. Generally, the carrier will attempt to deliver the package again the next business day. If you miss the delivery again, the package could be left at the nearest secure pickup point, where you can retrieve it. In some cases, the carrier may also leave a notice with instructions to reschedule the delivery or to arrange for the package pickup. We recommend tracking your order with the provided tracking number to be informed of delivery attempts and available options in case of absence.

It is important to note that, despite our commitment to respecting delivery times, delays can occur outside our control. These delays often depend on the carrier and external factors specific to them. If you notice a significant anomaly in the tracking of your package, do not hesitate to contact us at the following email address: contact@unenuitnomade.com. We commit to respond within 48 hours on business days. We will then contact the carrier to obtain more information and facilitate the resolution of any possible issue.

Une Nuit Nomade covers all import fees, customs, duties, and other taxes at the time of payment, so you will not be charged any additional fees by your country.

We accept major credit cards such as Visa, MasterCard, and American Express, as well as payments via PayPal.

The amount of your order will be debited at the time of its confirmation. Following this, you will receive a confirmation email containing the details and total of your order.

Currently, we do not offer the possibility of installment payments. Payment must be made in full at the time of purchase.

If your payment is refused, your order will not be validated, and no charge will be made to your card. In this case, we suggest contacting your bank for more details. For any assistance, you can contact the following email address: contact@unenuitnomade.com. We commit to responding within 48 hours on working days.

If you encounter difficulties during the payment process, you can contact us at the following email address: contact@unenuitnomade.com for assistance.